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CCG implements heatwave text service


23 July 2013

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Heatwave help text messages were sent to patients in the hopes of reducing A&E attendance in one area. 
Technology currently used to send text reminders from practices in Wolverhampton CCG was used to give clear instructions on what to do in the hot weather. 
A message template created by information management and technology (IM&T) company MJog targeted relevant patients on surgeries lists. 

Heatwave help text messages were sent to patients in the hopes of reducing A&E attendance in one area. 
Technology currently used to send text reminders from practices in Wolverhampton CCG was used to give clear instructions on what to do in the hot weather. 
A message template created by information management and technology (IM&T) company MJog targeted relevant patients on surgeries lists. 
Sheila Gregory, head of IM&T project implementation at Wolverhampton CCG said: “[This was] the quickest method to enable us to meet our CCG objectives of being dynamic, responsive and innovative. 
“We see this text message as a key part of educating the local population about how to respond in the current heatwave.”
The service aims to quickly and efficiently communicate essential health advice to a wide patient audience. 
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