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Mental health commissioning resource released


1 September 2014

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A new resource launched by two leading bodies has revealed best practice in commissioning personalised, co-ordinated mental health services. 
The resource, commissioned by NHS England, describes what people who use mental health services consider to be success factors in their care, support and treatment. 
It includes a number of case studies that show how good personalised, coordinated care in mental health services can be achieved around England.

A new resource launched by two leading bodies has revealed best practice in commissioning personalised, co-ordinated mental health services. 
The resource, commissioned by NHS England, describes what people who use mental health services consider to be success factors in their care, support and treatment. 
It includes a number of case studies that show how good personalised, coordinated care in mental health services can be achieved around England.
National Voices and Think Local Act Personal (TLAP), who created the resource, hope that it will help NHS and council commissioners to organise person-centred, recovery-oriented support and know when they are achieving it. 
No Assumptions will be shared with the 13 other national system-leading organisations including the Department of Health Association of Directors of Social Services, the Local Government Association and the health and social care regulators. 
NHS England’s national clinical director for mental health Geraldine Strathdee said: “People with lived experience of mental ill health tell us what fundamentally matters to them, and the type of collaborative, empowering, effective and safe care they want. 
“As we have seen this past year, there is no more powerful advocacy for mental health care in England, than the voice of users telling us about their experiences and how they manage full lives while living with mental health conditions.”
Think Local Act Personal (TLAP) director Sam Bennett said: “People using mental health services, their families and carers need to be sure their care will be effective and delivered in a way that meets all their mental and physical health needs in a joined up way. No Assumptions will help those who work in health and care to commission and deliver personalised, coordinated care and support based on what people with lived experience of mental illness say is important to them.”
National Voices’ director of policy Don Redding said: “Through this resource, people who use services are saying they want flexible, responsive care and support which includes peer support and the involvement of users in services; works with them to anticipate and prevent crises; and helps deal with their physical and mental health in an integrated way.” 
The resource is available to view on the TLAP website.
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